ABOUT US
Who we are
Opentour Jsc (Vietnam tourism – Open Investment Joint Stock Company) provides tourist services in Vietnam. Our head office is located in Hanoi capital, we cooperate with Sinhcafe travel under Opentour - Sinhcafe ® trademark in Vietnam
Our market is from budget traveler who have a chance to join daily typical tours with others, to traveler who wants a customized tours, personalized service and a high quality product, who want to go where they want to go, do what they want to do and have the travel experience they desire. Pls, visit: www.vietnamtravelways.com
We care about every person and every tour we do, we try our best for you.
This is who we are This is what we have been doing since 1998
We are a tour operator (International tour license No: 0744/ TCDL ), not a travel agency; this means that you are dealing direct with the people who provide the actual services and not through a "broker" who is selling someone else's tour.
This also means that you pay substantially less for the same tour.
Our offices are open all weekdays and our professional staff would be very pleased to promptly answer any of your questions and inquiries regarding travel into and out of Vietnam. All of OPENTOUR staff would be strongly committed to making your tours enjoyable and unforgettable!
For further information, please do not hesitate to contact us at:
Hanoi office: 93 Hong Ha road, Ba Dinh Dist., Hanoi Capital, Vietnam Ho Chi Minh office: 161 Pham Ngu Lao, Dist 1, Ho Chi Minh city Telephone: (+84.4) 37171818 - 1900 555537 Facsimile: (+84.4) 37171525 - Email: info@opentour.vn Website:
What we do?
Our head office is based in Hanoi, the capital, the center of culture, politic and economy of Vietnam, with a team of nearly 80 well-trained employees varied from 20s to 50s, the combination of youth and elder, managed by a high qualified and experienced management board, Opentour - Sinhcafe has perfected itself and expands from a local company into and National corporation operating in tours arrangement, hotels and apartment, offices for lease, restaurant, air ticketing, car rental, investment, etc.
Business area
1- Inbound tours: Individual Travel, Group Travel, Beach Holidays, Cultural Tours, Business Travel, Incentive Trips, Sport Event Packages, Motorcycle Holidays, Nature - Eco Tours, Scuba Diving, Golf Holidays, Health - Beauty Packages, Special Events Packages, Special Interest Tours....
2- MICE tours: Arrange the services for MICE: the best conditions for meeting hall, arrange the meeting with high ranking persons of the government, VIP services arrangement; provide package tours for MICE attendants
3- Open tours: This type of tour has been created for those who feel hard to manage their traveling timetable. Daily bus attracts independent travelers because of convenience and flexibility at reasonable rate. With Open tours, visitors really discover beautiful Landscape as well as daily life of Vietnam from North to South.
4- Outbound tours: Package Tours to South East Asia (Thailand, Singapore, Malaysia), North East Asia (China, Hong Kong, Macau, Japan), Europe (France, Belgium, Netherlands, German, Italy), North American (United State and Canada)...
5- Building service: We offer apartment for foreign expects and office for lease.
6- Car rental: Economic Transportation to Limousine Services
7- Air tickets: International Airlines & Domestic Airlines
8- Hotel reservation: We offer a wide variety of Vietnam hotels, resorts and accommodations with comprehensive and helpful information to assist you in making up your mind as where to stay, travel or visit while you are in Vietnam
9- Interpreters - Tour guides: We offer Japanese, English, French, Italian, Chinese, Spanish, German languages, etc.
10- Investment services for tourist development: Domestic investment and Joint venture investment with foreign partners.
11- Other services: Visa arrangement, restaurant, airport pick-up, helicopter, and other special types of services.
What makes us diffirence?
We are most proud however of the fact that we are personal. Unlike many travel Company, we don't expect you to just choose products out of a database yourself without any advice. OPENTOUR – SINHCAFE provides you with the services of a professional travel consultant who lives right here in Vietnam. Your consultant will be able to assist you by making recommendations and giving you more background information to help you make your booking. But the amazing thing is that even though you get this great service, it doesn't cost you any more! We want to give you the best service AND the best price.
Even more reasons to book with OPENTOUR JSC
One Stop Shopping - With one email you can book all your travel needs - from accommodation to tours, flights, vehicle rentals, cruising and insurance.
Professional - You deal with the same highly trained consultant from start to finish. Our consultants are experts on Vietnam, Indochina and Worldwide travel and offer personal, friendly and expert service.
Convenient - We're just like a normal travel agency except that we are more accessible and more convenient for you. You can phone us, fax us, email us and you can even chat to us live
Top reasons to travel with Opentour Jsc
1. We are one of the leading local tour experts in Vietnam, Cambodia, Laos for over 10 years. We know about Indochina as you know your ways to home.
2. We have over 300 exotic and exclusive tour itineraries in Vietnam, Cambodia and Laos available for your choice. If you have an itinerary in mind that does not appear in our website, we would be pleased to customize it just for you.
3. Various choices to exciting destination. All itineraries are planned with up-to-date information.
4. We have been awarded dozens of valuable prizes for what we have done for the tourism industry and the people in the places where we bring tourists to.
5. We not only introduce Indochina's most beautiful landscapes, interesting cultures but also offer tourists to interact with local people and experience their daily lives during their trip. This will help make your trip more attractive and impressive.
6. Our superb guides speak terrific English, French, Chinese, Japanese, Spanish, German and etc. They are strongly dedicated to ensure that you enjoy your travel with us.
7. We are the wholesaler for many well known Hotel Groups in the world such as Raffles, Intercontinental, Accors, Sheraton, Marriot, Hilton... Therefore, we can offer you the most competitive accommodation rates.
8. With our minded slogan “All's if for your satisfaction!”. If you are not fully satisfied with our provided services, we guarantee your money returned. Our travel team strongly believes that we can offer you the greatest value for your money.
9. We are proud that 98 % of Opentour travel’s customers are satisfied with our services. All our clients choose us when they come back to see these countries. Besides, we have an increasing number of new clients who know us via their friends or relatives.
10. Truly Information: The information about countries that we provide will be as up-to-date, accurate and objective as we can make it. Although we are very proud of our countries, we're also honest. If something isn't as good as it should be, we'll tell you - we don't want you to be disappointed.
Click để xem chương trình tour tiếng Việt - Vietnamese tour program
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Last modified:
29/09/2011 09:22:28 PM Related information Exchange links International Tour Operator License International tour operator license was issued by VNAT - Vietnam National Administration of Tourism - the governmental office of tourism of Vietnam. This license is a certification of OPENTOUR JSC’s bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services. Lowest price guarantee Opentour.,Jsc was established in 1998. We are proud of being the leading Tour Operator in Viet Nam. It was guaranteed an International Tourism Operating License number 0744/TCDL. We want you to pay the lowest price possible for your holiday, taking advantage of our best available prices. You will receive a reservation confirmation number.Should you find your tours on any website (not participating in www.sinhcafe.com.vn comparison system) with the same booking conditions, at a lower price on the internet ... Vietnam Travel - Frequently Asked Questions (F.A.Qs) Payment methods & deposit for tours/ travel services Full payment for tours, hotels, travel services can be done directly at our offices or your hotel in Vietnam
In-advance payments for some hotels, tours, tickets and other services can be done by one of the following ways: Testimonials We highly appreciate clients who used our travel services drop some words expressing their valuable opinions so that we will improve our quality to sastify all demands. For travellers who are considering to make decision, please feel free to view below feedbacks for refferences General Booking Conditions All tours and services can be booked directly to OPENTOUR - SINHCAFE or it's appointed travel agents. Except as otherwise expressly agreed, OPENTOUR - SINHCAFE and it's clients agree that the terms and conditions for the services rendered by OPENTOUR - SINHCAFE to the clients, whether on an individual or on a tour basis, shall be governed by the General Booking Conditions set out bellow and that the said General Booking Conditions shall form an entire part of the service contract, whether verbal or written, entered into between OPENTOUR - SINHCAFE and it's clients.
Booking guide Upon arrival in Vietnam you will be met at the airport by an Opentour JSC representative holding a sign containing your name. If for any reason you do not immediately see your representative, a cell phone number is provided on the reservation confirmation which can be used to contact them (This rarely happens, but sometimes the airport is exceptionally busy and the two parties do not see each other immediately). From here you are in the care of an experienced our tour guide (if you have booked a package tour) Description of services in details The misunderstanding between " service offer " of the travel agent and "service - preferred " of the customer may cause the problem or even a broken-down in the relationship of two sides. To avoid this matter, Opentour JSC travel shall always clarify the services supply within an itinerary as clear as we can. Hereunder is the description of services we offered in which program we set up: |